Getting Started:

What is ArtistMarketplace.ca and why should I join?

ArtistMarketplace.ca is a project of the York Region Arts Council (YRAC) and aims to promote artists in York Region through a range of services, including e-commerce features, artist profiles, and curated collections. Artists can sell their work commission-free, and create a profile to expand their online presence.

Who can sell on ArtistMarketplace.ca?

ArtistMarketplace is open to all York Region artists and includes a York Region Arts Council (YRAC) Membership. If you are already a YRAC Member, then ArtistMarketplace is free to use.
To become a YRAC Member, click HERE.

How do I create an artist account?

Registering

  1. Click on ‘Register’ on the top bar’s upper right side.
  2. A window will appear with fields to fill in.
  3. A verification email will be sent. Make sure to add artistmarketplace.ca to your mailing list to allow emails from us. Click the link to log in.

Logging In

  1. Click on ‘Log In’ on the upper right corner.
  2. A window will pop up and ask for your login and passwords.

Do I need an account to purchase art on the site?

No. All you need is either credit card information or a PayPal account when you click “Buy Now with PayPal”.

How much does it cost to join ArtistMarketplace.ca subscription?

ArtistMarketplace is free with a York Region Arts Council (YRAC) membership.

Membership Fees

For Non‐profits and Businesses, membership benefits are available to staff and board members only.

1 Year 2 Years
Individual $35 $70
Non‐profit Arts Organization $60 $120
Senior/Student $ 25 $50
Businesses $90 $180

 

Affiliated Membership Fees

To qualify for the affiliated rate you must be a member of the Markham Arts Council, Arts Society King, Arts Richmond Hill

or the Georgina Arts Centre & Gallery. Please check which municipal arts council you are a member of and whether you

are joining as an individual, senior/student or non‐profit arts group (for profit businesses are ineligible for the affiliated

rate).

1 Year 2 Years
Affiliated Individual $10 $20
Affiliated Non‐profit Arts Organization $25 $50
Affiliated Senior/Student $ 5 $10
Affiliated Businesses $75 $150

 

To become a YRAC Member and receive exclusive Arts & Culture news in York Region, please click here.

Artist Profiles

How do I create an artist account?

Registering

  1. Click on ‘Register’ on the top bar’s upper right side.
  2. A window will appear with fields to fill in.
  3. A verification email will be sent. Make sure to add artistmarketplace.ca to your mailing list to allow emails from us. Click the link to log in.

Logging In

  1. Click on ‘Log In’ on the upper right corner.
  2. A window will pop up and ask for your login and password.

How do I edit my profile name?

Under ‘My Profile’, click on ‘Edit Profile’ and you will be able to change your Profile Display Name.

I created an account but didn’t receive a verification email.

Check your Spam mail inbox – it may have gotten sent to there. Then add ArtistMarketplace to your contacts list to make sure you don’t miss any mail or updates from us.

How do I edit my profile?

How do I share links to my social media accounts like Facebook, Twitter and Pinterest?

Under ‘My Profile’, click on ‘Edit Profile’. In the form below under ‘Social Profiles’, simply add the URLs to the corresponding social media page.

I forgot my password. What do I do?

How do I change my password?

Selling Art

How can I start selling my art?

To sell on ArtistMarketplace.ca, you will need:

  • An ArtistMarketplace.ca account
  • A PayPal account

You can start selling your art and easily receiving payment by registering for a PayPal account. Sign up for a PayPal account HERE.
Put in the price and your PayPal email when uploading an art work.

Who can sell on ArtistMarketplace.ca?

ArtistMarketplace is open to all York Region artists and includes a York Region Arts Council (YRAC) Membership. If you are already a YRAC Member, then ArtistMarketplace is free to use.
To become a YRAC Member, click here.

What can I sell on ArtistMarketplace.ca?

You can sell:

  • Paintings
  • Photographs
  • Drawings and illustrations
  • Sculpture
  • Mixed Media
  • Printmaking
  • Textiles
  • Pottery
  • Jewelry

For a list of works prohibited to be sold, please read ArtistMarketplace.ca’s Privacy Agreement, under “General Prohibitions”: http://artistmarketplace.ca/amp/privacy/

What percentage will I make from each sale?

All of it! ArtistMarketplace does not take commission from artist sales.

How do I upload my art works?

How do I edit or delete artwork that I’ve uploaded?

How many works can I upload?

You can upload as many works as you want.

Does Artistmarketplace.ca set up taxes for the sale of each piece of art?

Since artistmarketplace.ca does not have its own shopping cart on the site and does not take a commission from sales, it is the artists’ responsibility to set up their taxes when they create a PayPal account. For more information on how to do this, click on this link: https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/ProfileAndTools/#id08A9ED00LTU

Buying Art

How can I find art by a particular artist?

You can type the artist’s name in the search field on the site. A list of that artist’s work will appear. If work does not appear, the artist has yet to post their art. You can also click “Artist Profiles” in the menu bar and search the artist listings in alphabetical order.

How do I search art by category?

Click on the link that says “Browse Art” in the menu bar and select a category of your choice based on art mediums.

How do I make a purchase?

Once you have selected a piece of art that you like, click on the “Buy Now with PayPal” button beside the image of the piece you are purchasing. There are no shopping carts on ArtistMarkeplace so payments are made per piece directly to the artist. Sometimes the artist will not post a value to their art or a PayPal link. In this case, you can contact the artist directly for more information.

What payment methods does ArtistMarketplace accept?

ArtistMarketplace accepts payment exclusively through PayPal.

Can I view the artwork in person before I purchase?

You may make arrangements with an artist to view their work if you so wish to do so.

Do I need to log in or create an account to make a purchase?

No. Simply click on the “Buy Now With PayPal” button to begin your transaction.

Can I have my purchase framed or select a different frame from what is pictured on the website?

You may contact the artist regarding framing options or take the piece to a framing shop once received. Note that you will likely incur additional charges.

Can anyone around the world buy from the site?

Yes they can as long as the artist is set up to receive payment in different currencies. Please check with the individual artist.

Can products be shipped anywhere in the world?

Please check with the individual artist about this.

What is the return or cancellation policy?

Each artist has their own set of policies. Please speak to the artist you purchased from directly.

What should I do if the product is damaged when I receive it?

Please contact the artist you purchased from.

How is tax calculated on my purchase?

Each artist sets up their own tax payment structure through PayPal. If in doubt, please contact the artist about this.

How do I arrange shipment of my purchase?

Please contact the artist directly to arrange shipping and/or delivery.

How are shipping costs determined?

The artist will determine the shipping costs depending on the “ship to” location and weight/size of the artwork. You can ask them to let you know your options and fees before shipping the work.